Partnership increasing your contract closing

Closing of contract in an easy, fast way on any end device without prior registration, authentification, downloading app and fully in accordance with the EU regulation eIDAS (electronic identification authentification and trust services). This is what the partnership of xitee and SYNCPILOT brings to you. We offer our support to your company to improve the process of digital customer service and customer consultation to close the deal on the spot without media breaks with authorized electronic signature. We make our client’s life easier.

Partnership increasing your contract closing

Our solution

Our full customer service platform Live Contract provides you with a consulting suite that creates a secure and individual dialogue between a customer and consultant. It enables you to benefit from real-time contract management. Customers are enabled to make an immediate purchase decision and sign directly digital in a legally binding manner on any end device (mobile phone, tablet or PC). Live Contract offers different signing options reaching from simple electronic signature to qualified electronic signature, short QES which is subject to the written form according to the law.

The simple electronic signature is sufficient in almost 90 percent of all business use cases. Variants of the simple electronic signature are:

SMS-TAN

Hidden-TAN

Digital signature

01
Client and consultant fill out a form or application together.
02
One or more participants sign a document electronically.
03
Signatures on all devices - whether notebook, tablet or smartphone.
04
Hidden TAN for Non-Touchscreens, Digital Signature for Tablets and Smartphones or SMS-TAN are legally valid signature-variants of Live Contract.
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The SYNCPILOT group, together with its responsible technology and service partners, creates a business ecosystem that provides optimal support to our customers along the digital value creation chain. The core services in the SYNCPILOT portfolio are Software & Technology, Professional Services and Academy Services for employees.

Benefits of the solution

Advantages of a sales and CXM Platform

01
Enabling digital consulting and closing performance
02
Protected against cyber and data attacks
03
Increased conversion and loyalty ratio
04
Inhouse development
05
Interaction without media disruption
06
Accelerates end-to-end and back office workflows
07
Scalability & flexibility
08
All-in-One solution
09
Server in Germany
10
Case closing with digital signature
11
Data privacy conformity and legal security
12
Technical onboarding by the SYNCPILOT Academy
13
Cloud and on premise

About our companies

xitee is an IT service provider based in Prague, Czech Republic. Our expertise lies in the digital businesses, finance & energy and healthcare sectors. We offer a wide range of professional services such as IT consulting, software development, software testing, information security and cloudification.
The SYNCPILOT Group Munich / Augsburg is a software company specializing in solutions for digital customer consultation, online contract closing with digital signature, digitalization of administration, as well as customer experience management. On a cross-sector basis, we enable companies to create the conditions for sustained and consistent customer experiences and expand their competitive position.
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Industries

Customization solutions for every sector

Live contract energy

Live Contract Energy possesses everything required for individually tailored rates to match individual energy user behavior, which can be efficiently processed with the customer.

Live contract insurance

Even products that require a high level of consulting can be advanced to the contract stage during a business meeting and signed using a digital signature.

Live contract finance

Life Contract Finance includes all technical security measures and processes that a digital customer and advisory center of a bank needs.

Live contract public

The new bureaucratic freedom for citizens: the full virtual sales office with digital 24/7 document center.

You can also take a look at our references.
See the references

If you have any questions, contact us.

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