Atlassian products in xitee

Atlassian products in xitee

22 - 02 - 2021
10 min

xitee has had a rich experience with Atlassian products since 2007. Atlassian products (especially Jira and Confluence as well as Plugin`s) are key systems for xitee and cover all processes in many areas - it is not only Software development or Service management, but also the HR management and ISO management including internal documentation. All Atlassian products that we use are completely and directly managed by xitee IT Operations (hosting, installation, configuration, customization, monitoring, …). IT Operations is a crucial part of xitee. A team of 8 highly qualified people covers almost all areas of IT Operations, and nursing of Atlassian ecosystem is one them.

List of Atlassian application what we use (sizing included)

  • Jira Software + Core (more than 70 projects, 20 000+ issues)
  • Jira Service Management (formerly Jira Service Desk)
  • Confluence (60 spaces, 3 000 pages)
  • Bitbucket (50 repositories)
  • Bamboo (80 jobs)

We have been continuously improving our Atlassian stack using plugins, custom settings including custom workflows, issue types, screens, notification schemes, user macros etc. We are also using automation within Jira - for example custom parser of emails to extract the information and fill in into issue fields. In total we use around 15 plugins - the following are the major ones with highest added value for xitee:

  • Tempo Timesheets-Time Tracking & Reports for JIRA
  • Time to SLA for JIRA (more possibilities for SLA tracking)
  • Zephyr Scale - Test Management for Jira
  • ScriptRunner for Jira and Confluence (automation)
  • Reminder for Jira - Follow Up Issues
  • Table Filter and Charts for Confluence

We have experience with retrieving information from the Jira database to MS Excel and with direct interaction with Jira via api.

Kanban board of development project

Part of complex workflow

Intranet in Confluence (was realized without any expensive plugin)

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